Terms and Conditions

General terms and conditions Services provided by the IEI and / or its affiliates (the "Company"), directly or through their representatives and / or subcontractors, are subject to the General Terms and Conditions (the "General Terms and Conditions"), unless (b) It is essential that applicable laws and regulations and / or (b) the express written consent of the Company be completely or partially ignored. Company The company is active in the field of inspection, certification and provision of technical services, HSE and training. the manager The company acts for legal entities or persons from whom it receives a request ("General Manager"). Execution of services The company undertakes to perform its services in accordance with the scope and methods of operation agreed with the general manager and the performance standards that are considered appropriate by the company. The company has the right to assign all or part of the services to agents and / or subcontractors at its discretion. The company provides its services as accepted by the company within the express authority of the CEO. The CEO is expected to provide sufficient information, specifications and instructions so that the company can evaluate or perform the required services. . Documents that reflect the obligations entered into between the principal and the third party or third party documents such as sales contracts, letters of credit and invoices, if provided to the company, only if explicitly specified and approved by the company. Services The company offers various services, including the following: Pre-shipment inspection and destination of goods, including non-intrusive inspection services. Independent inspection or review of related goods and / or processes at various points in the supply chain, including sampling and laboratory preparation and testing of such samples as a second or third party. Laboratory analysis or other testing services: Verification of conformity in the country of origin or destination, including verification of conformity of products with national or international standards, regulatory requirements of the importing country or trade agreements; Tracking solutions including checking and tracking services related to compliance with customs regulations Providing educational services and certification. Providing HSE services Providing technical services Reports, certificates and results Subject to agreement with the CEO, the company reflects reports and certificates. The company has no obligation to comment, comment, or disclose facts or circumstances beyond its authority. The reports and certificates provided by the company show only its findings at the time and place of the intervention. The scope of certificates issued by the company within the framework of a government program is limited by the terms of the contract between the company and a specific government agency or credit authorized by the company. These certificates are issued according to the pre-determined inspection criteria provided at a specific time and can not be considered as a guarantee of the quality or quantity of the goods or the suitability of the goods for any particular type of use. The results in the reports or certificates issued after the testing and / or analysis of the samples are only relevant to those samples, and in view of the above, there is no comment on the overall quality of the goods from which the samples were taken. Does not express. If there is a need to comment on the overall quality of the sample consignment, a specific agreement must be concluded with the company in advance for such purpose, and this opinion is limited to the use of sampling and testing methods. Obligations of the main manager The General Manager undertakes: Provide all necessary instructions and accurate information in a timely manner to participate in providing the requested services. Provide the necessary access to buildings, warehouses, transportation of any kind or any other place so that the company can provide the requested services quickly. To provide special equipment and assistance, especially personnel, if necessary to perform the requested services; To ensure that all adequate measures are taken for the safety of workers and company representatives during the execution of services. Take all necessary steps in a timely manner to ensure that no obstacles prevent the company from performing the requested services. To inform the company of any known or suspected hazards or hazards of any nature, present or future, related to all orders, samples or test requests, including the presence or risk of radiation, toxic substances but not limited to them. , Harmful or explosive substances and pollution; To fulfill all its obligations under the terms of the contract with third parties to whom the services provided by the company relate, whether the report or certificate has been issued by the company or not, in the absence of the company will have no obligation to it. . Main Laboratory analysis of third parties and other interventions If the principal requests a sample analysis by his or her laboratory or a third party laboratory, the company will notify the principal of the results of the analysis, but will not be responsible for the accuracy of the analysis or the results. When the general manager asks the company to approve only third party intervention, he acknowledges that the sole responsibility of the company is to be present at the time of the third party intervention or as the case may be. Documents that testify to such third party intervention and announce the results of the intervention or confirm its occurrence. In such cases, the Chief Executive Officer acknowledges that the Company assumes no responsibility for sampling, calibration of equipment used, methods of analysis followed, professional qualifications, application or non-demand of third party personnel or the results of any other intervention. Liability and compensation Liability for the fault lies with the relevant provisions of international law. For all other cases, the liability of the company for any claim for damages, damages or costs of any kind or origin is limited to less than the following amounts: A) equal to ten (10) times the costs paid or due for the specific services (or element thereof) objected to, under the terms of a particular contract or order with the Company, or B) ......... the common currency of the country, or (C) any other amount expressly specified in the contract, agreement or other agreement entered into between the company and the principal. The liability of the subcontractors of the company and the representatives (assistants) who are involved in providing services for minor or serious defects will be limited, as mentioned in the previous paragraph. The company is not responsible for any damages resulting from it or its derivatives, including loss of profit, loss of future jobs, loss of production or cancellation of contracts concluded by the general manager. When the costs related to two or more services are awarded to the company and the general manager claims one of these services, the costs related to the non-competitive part of the services provided remain. The general manager of the company and its directors, employees, agents or subcontractors shall release, guarantee and guarantee against any third party claims for damages, damages or costs of any nature related to the performance or claims for non-performance of the services provided. Compensates. In accordance with the instructions of the main manager. If the companies for which the order has been ordered or accepted or the agreement has been concluded are successfully prevented from performing or successfully concluded, the company will be prevented from the company for any reason, the company will be released from any responsibility for it. . Failure to perform part or all of the requested services. In addition, the parent company will pay the company: A) All actual costs incurred. B) A proportionate share of the agreed costs for the actual services provided. Price and invoicing The General Manager will pay all costs incurred or incurred by the Company within thirty (30) days from the date of invoice or any other time limit that may be agreed in writing with the Company. The company as a result of the performance of its services, in the absence of interest on arrears at the current rate or at least zero percent + 1.5% per month from the date of payment, to the actual date of payment The general manager will not have the right to refund, defer, settle or refund payments made by the company based on disputes, counterclaims or damages against the company or any kind of source tax. The general manager must also pay the company all costs incurred in recovering arrears due to delays in the payment of the principal, including attorney's fees and other legal fees. If unforeseen problems arise or if the company incurs extraordinary costs for the service, the company has the right to invoice the necessary factors to provide the time and additional costs of concluding the contract or order. The company reserves the right to suspend its services if the obligations set forth in the above paragraph are not fulfilled by the general manager and the arrears are granted for a period of more than one month. This suspension of services is not considered as a violation of the company's contractual obligations or does not release the general manager from his payment obligations to the company. Claim The Principal must notify any claim for loss, damage or costs (“Loss”) to the Company’s registered office in Geneva, Switzerland, in writing, immediately after the discovery of the facts causing the Loss. In addition, the Principal may initiate legal action as per Article 14 below, no later than 3 (three) months from such discovery and in no event later than 1 (one) year after (a) the date of execution of the service giving rise to the Principal’s claim; or (b) the date on which the aforesaid service should have been arried out in the case of an alleged non-performance, failing which the Company will be released from any liability towards the Principal. Amendments and modifications No modification or amendment of any of the clauses of these General Terms and Conditions will have effect unless made in writing and signed by a person(s) duly authorized by the Company for this purpose. If one or more provisions of these General Terms and Conditions should prove to be illegal or inapplicable for whatever reason, the validity and application of the other provisions will not be affected by it. Disclaimers The Company neither guarantees nor makes any representation about the accuracy and authenticity of the documents, titles and pledges presented to it in the process of carrying out its mandate and quantity, quality and fitness for purpose of the goods inspected beyond the scope of the inspection mandate received. The Company accepts no responsibility for the consequences of any action taken or not taken on the basis of reports/certificates issued by the Company. An inspection mandate does not imply an obligation to examine title/ownership of goods to be inspected. The Company does not perform the services of a guarantor or insurer and cannot be held liable for acting as such. Applicable law, jurisdiction and settlement of disputes Parties may agree to submit any dispute, controversy or claim related to this General Terms and Conditions to mediation. A request to mediate shall be sent by the aggrieved party to the other party within 30 days from the date of notification of a dispute, controversy or claim. Any of the parties shall proceed to arbitration within 30 days from the date the request to mediate is made, should the mediation process be unsuccessful, not expressly extended or should either of the parties decline mediation. Data Protection The Company is committed to meeting its obligations under applicable data protection legislation and respects information and privacy rights of individuals. Communication and Languages Communications between the Principal and the Company shall be deemed to be properly given only when sent by post, courier, hand delivery or email to the other party’s previously notified email address, to the exclusion of all other communication means. Any communication sent via an instant messaging application shall have to be confirmed by email to be considered as effectively made. These General Terms and Conditions have been drawn up in English and are available in different languages on the Company web site http://www.iei-co.com/en/AboutUs/TermsAndCondistions In the event of inconsistency, the English text shall prevail